Returns - That’s So You! Resell Boutique

Oct 30, 2021

Our Hassle-Free Returns Policy

At That’s So You! Resell Boutique, we understand that shopping online can sometimes be challenging, and it's essential to have a seamless return process in place. We take great pride in ensuring customer satisfaction, which is why we offer a hassle-free returns policy.

Easy Steps for Returns

Returning an item is a straightforward process. Follow these easy steps:

  1. Make sure the item is eligible for return. We accept returns within 30 days of the purchase date.
  2. Contact our customer support team, either by phone or email, to initiate the return process. Provide them with your order number and the reason for the return.
  3. Once your return is approved, you'll receive a return shipping label via email. Print the label and securely attach it to the package.
  4. Drop off the package at any authorized shipping carrier.
  5. Once we receive the returned item, our team will inspect it to ensure it is in its original condition and packaging.
  6. If everything checks out, we'll issue a refund to your original payment method.

Return Policy Guidelines

Before initiating a return, please take note of the following guidelines:

  • Ensure the item is unworn, unused, and in its original packaging.
  • Include all original tags, labels, and accessories.
  • We do not accept returns on sale or final clearance items.
  • In the case of damaged or defective items, please provide clear photos showcasing the issue.
  • Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

Why Choose That’s So You! Resell Boutique

As an eCommerce store specializing in apparel and shoes, we go above and beyond to provide exceptional customer service and a seamless shopping experience. Here's why you should choose That’s So You!:

1. Extensive Product Selection

With an extensive range of carefully curated apparel and shoe collections, we cater to various styles, sizes, and trends. Whether you're looking for casual wear, formal attire, or athletic shoes, we have something for everyone.

2. Quality Assurance

We prioritize quality and handpick every item available on our platform. Our rigorous quality assurance process ensures that you receive premium products that are free from defects.

3. Competitive Pricing

We believe that fashion shouldn't break the bank. That’s So You! offers competitive pricing to make trendy clothing and footwear accessible to all without compromising on quality.

4. Fast and Reliable Shipping

We understand the excitement of receiving your purchase promptly. That’s why we strive to process and ship orders as quickly as possible. You can expect reliable, trackable shipping services to ensure a smooth delivery.

5. Dedicated Customer Support

If you have any questions, concerns, or need assistance with returns, our dedicated customer support team is always ready to help. They are knowledgeable, friendly, and committed to providing the best possible assistance.

6. Secure and Safe Transactions

Your online security is of utmost importance to us. That’s So You! Resell Boutique utilizes industry-standard encryption technology to ensure that your personal and financial information remains secure throughout the entire shopping experience.

7. Stay Connected

Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest trends, exclusive offers, and exciting promotions. Don't miss out on the chance to elevate your style with That’s So You! Resell Boutique.

Conclusion

Shopping at That’s So You! Resell Boutique is a stress-free experience, and our hassle-free returns policy is a testament to that. We value your satisfaction and strive to make every aspect of your shopping journey exceptional. Should you need to return an item, rest assured that our easy return process will ensure a smooth and prompt refund. Choose That’s So You! Resell Boutique for all your apparel and shoe needs, and experience the difference.

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