Returns & Exchanges - Artifact Bags

That’s So You! Resell Boutique: Your Trusted eCommerce Store for Apparel and Shoes

Welcome to That’s So You! Resell Boutique, your go-to eCommerce store for high-quality apparel and shoes. As one of the leading players in the apparel and shoes market, we take pride in offering top-notch products and exceptional customer service. In this comprehensive guide, we will walk you through our hassle-free returns and exchanges policy, ensuring your shopping experience remains seamless from start to finish.

Ease and Convenience: Our Returns and Exchanges Policy

At That’s So You! Resell Boutique, we understand that returns and exchanges are a part of online shopping. We want to make the process as hassle-free as possible, ensuring your satisfaction with every purchase.

Returns: Your Satisfaction Matters

If, for any reason, you are not entirely satisfied with your apparel or shoe purchase, you can return the item within 30 days from the date of delivery. We aim to accommodate your needs and ensure a stress-free return experience.

Eligibility Criteria for Returns

Please note that for your return to be eligible, the item must be in its original condition, unworn, and with all tags intact. We kindly request you to keep the original packaging as well. Returning an item is effortless! Simply follow the steps outlined below:

1. Contact our friendly customer support team via email or phone to initiate the return process. Provide your order details, including the item(s) you wish to return.
2. Our team will guide you through the return process, providing you with a return shipping label and necessary instructions.
3. Securely package the item(s) in the original packaging, affix the provided return label, and ship it back to us using a trusted shipping carrier.
4. Once we receive the returned item(s) and verify their condition, our team will initiate the refund process.
5. Please allow up to 5 business days for the refund to be processed. We will notify you via email once the refund is completed.

Exchanges: We Make it Easy

If you prefer exchanging an item for a different size, color, or style, we've got you covered. Our exchange process is designed to ensure a seamless transition to the item that suits your preferences. Here's how you can exchange your purchase:

Eligibility Criteria for Exchanges

To be eligible for an exchange, the item must be in its original condition, unworn, and with all tags intact. The original packaging should also be included.

Follow these steps to initiate an exchange:

1. Contact our customer support team via email or phone to initiate the exchange process.
2. Provide your order details and specify the item you wish to exchange, along with the desired size, color, or style for the new item.
3. Our team will guide you through the exchange process, providing you with a return shipping label and necessary instructions.
4. Repackage the item(s) securely in the original packaging, attach the provided return label, and ship it back to us using a reliable shipping carrier.
5. Upon receiving the item(s) and verifying their condition, we will process the exchange and ship the new item to you.
6. Any price differences between the exchanged items will be handled accordingly, and we will reach out to you for payment or refund, if applicable.

Shop with Confidence at That’s So You! Resell Boutique

At That’s So You! Resell Boutique, your satisfaction is our priority. We strive to provide you with an exceptional online shopping experience, from browsing our wide selection of apparel and shoes to receiving your order at your doorstep.

With our hassle-free returns and exchanges policy, you can shop confidently, knowing that if any issue arises, we are here to assist you every step of the way. We aim to build long-lasting relationships with our customers by ensuring their utmost satisfaction.

Shop now at That’s So You! Resell Boutique and explore our curated collection of high-quality apparel and shoes. Join the countless satisfied customers who have made us their preferred destination for all their fashion needs.